Covid19 Resources

Covid Cares (1)

Community Resources for Queens, New York CIty

Financial Resources Related to COVID-19
Last updated 4/9/20

  • There is an indefinite moratorium on evictions in New York State as
    ordered by the Governor. A tenant cannot be evicted from a NYC apartment
    during this crisis. As of March 17th, NYC Housing Court is closed and no new
    case filings will take place as well.
  • All NYS major utility companies have agreed to a no-disconnect policy
    as requested by the Governor.
  • During this crisis, HRA will take no negative case actions on any current
    benefits case:  New Yorkers can also
    apply for SNAP, cash assistance, Medicaid, and Fair Fares online:
  • Undocumented immigrants should not avoid medical care if they require it.
    Hospital staff will NOT ask about immigration status and medical
    care is NOT a public benefit under the public charge test. If an
    undocumented immigrant does not have a doctor or insurance, they can visit a
    public hospital safely.
  • All NYS debt collection has been suspended per order of the Governor.
    This is debt owed to New York State only. New Yorkers with student debt,
    medical debt & other state-referred debt will have payments frozen for at least 30 days.
  • Federal Tax Day has been moved to July 15th.
    Unemployment Insurance
  • NYS Department of Labor is waiving the seven-day wait period for
    unemployment insurance benefits:
  • COVID-19 resources are available for individuals with disabilities, access and functional needs


Cash Relief:

  • Due to recently passed federal legislation, adult U.S. residents with Social Security numbers will receive up to $1,200 check if they had an adjusted gross income of $75,000 or less in 2018. Married couples with no children earning $150,000 or less would receive a total of up to $2,400. Individuals or married couples who fall in these income brackets with children age 16 or under, will receive an additional $500 per child.
  • For families or individuals who earn more, the payment decreases gradually until it stops altogether for single people earning $99,000 or married people who have no children and earn $198,000. A family with two children would no longer be eligible for any payments if its income surpassed $218,000.


Consumer Debt


Debt Collection

  • Governor Cuomo and Attorney General James temporarily suspended state debt collection in response to coronavirus. The state will temporarily halt the collection of medical and student debt owed to the State of New York and referred to the Office of the Attorney General for collection, for at least a 30-day period. For more information, go here.



  • Advocates for Children of New York’s Education Helplineis continuing to help families during the period of school closure.  Anyone with questions about education can speak with an education specialist Monday – Thursday, 10am – 4pm by calling their toll free number at 866-427-6033. For regular education updates, visit


Emergency Funds for Artists


Emergency Funds for Service Industry Workers


Emergency Funds for Veterans


Emergency Loans

  • The Hebrew Free Loan Society Coronavirus Financial Impact Loan Program
    provides interest-free loans of $2,000-$5,000:


Eviction and Mortgage Moratorium: 

  • There is a temporary moratorium on evictions in New York City. Even if you cannot pay rent, you cannot be removed from your home. Please call 311 for more information.  The Governor has also urged a moratorium on collection for mortgages in New York State. For more information please call the state’s 24-Hour Coronavirus hotline: 1-888-364-3065.




  • Financial Empowerment Guidance: New York City Financial Empowerment Center counselors are available to support those experiencing financial challenges. Book an appointment at


Food Resources

Funeral & Burial Guidance:


Health Resources



  • To find a health care provider, call 844-692-4692 or 311, regardless of immigration status, insurance status or ability to pay.


Help for Small Businesses


Help Running Errands/Mutual Aid


Immigrant Communities


Job Opportunities


Legal Services 

  • Legal Services NYC is the nation’s largest provider of free legal services. They help over 110,000 New Yorkers get the services they need each year to thrive. Their staff of nearly 600 advocates are available to help low-income New Yorkers across the city with issues pertaining to housing, immigration, unemployment insurance, access to public benefits, and small business sustainability and more. Their Access Line is up and running; call them at 917-661-4500 for help.


Public Benefits


Price Gouging: 

  • You can report concerns about price gouging to the state here or to the City here or by calling 311. You can also report price gouging to the state at 800-697-1220.


Mental Healthcare:

  • If you’re feeling anxious, stressed or overwhelmed, you can also connect with the NYC WELL’s confidential helpline: Call 888-692-9355, text “WELL” to 65173 or chat online at gov/nycwell.  NYS Mental Health Hotline: 1-844-863-9314 (to schedule a free appointment)”


Mortgage Help

  • All NYS mortgage lenders are being urged — but not required — to defer mortgage
    payments for 90 days. People should check with their lender to confirm specific
    bank policies:


Pet Owners


Small Businesses:

  • The City is offering small businesses with fewer than 5 employees a grant to cover 40% of payroll costs for two months to help retain employees. Businesses with fewer than 100 employees who have seen sales decreases of 25% or more will be eligible to apply for zero interest loans of up to $75,000 to help ensure business continuity. Disaster loans are also available through the Small Business Administration. For more information and to apply for relief, please go here.


Sick Leave:

  • Under New York City law, all private sector workplaces with 5 or more employees must provide up to 40 hours of paid sick leave per calendar year. All full-time and part-time workers are covered. Immigration status is irrelevant. If you are not receiving paid sick leave from your employer, call 311 or go here.
  • If you have already used your paid sick leave, you may be eligible for more under recently passed federal legislation. If you work for a private company with fewer than 500 people, then you likely qualify for this paid sick leave program, starting April 1. If you believe your employer should be providing sick leave under this new law (full criteria outlined here), but they do not provide it starting April 1, you can call 202-693-4600. Frequently asked questions and answers about this limited paid sick leave program are available here.


Specific Utility Resources


Undocumented Workers

  • Undocumented workers who have lost their jobs: https://raise-


Unemployment Insurance:

  • Due to recent Congressional action, Americans laid off due to COVID-19 can now receive up to $600/week for four months in addition to their state’s regular unemployment insurance payments. You can file for unemployment insurance here. The Treasury estimates you will receive a check within 3 weeks, once your claim is processed. If you filed for unemployment during the COVID-19 pandemic, you do not need to prove you are searching for employment to make a claim.
  • Unsafe Working Conditions:If you believe an employer is in violation of either existing labor laws or recently issued executive orders you can contact the NYS Attorney General’s Office at (212) 416-8700 or
  • The nonprofit news site The City has released a guide to navigating unemployment benefits, with explanations on federal aid eligibility, tips for part time and freelance workers as well as instructions on how to obtain state unemployment benefits.



Utility Payments:

  • The Governor directed the New York State Department of Public Service to suspend public utilities from cutting off service – including power and heat – to customers affected by COVID-19.  For more information, please call the state’s  24-Hour Coronavirus hotline: 1-888-364-3065.



Tax Payment: 

  • The Internal Revenue Service has extended its payment period for 90 days. You now have until July 15, 2020 to pay federal income taxes if you owe less than 1 million dollars. This extension also applies to businesses that owe less than 10 million dollars. Everyone must still file with the IRS by Wednesday, April 15, 2020.  If you need further guidance please follow this link


Volunteer Services: 

  • NYC staff have been deployed to 14 pantries that are short on volunteers. To volunteer, visit NYC Service.
  • HELP NOW NYC – Latest COVID-19 Resources and Services: The City of New York has developed the Help Now NYC website for New Yorkers who want to give help and those who need help.
  • SAGE has a volunteer program that connects volunteers with LGBTQ+ seniors to help combat social isolation. Click here for more information.


  • Resource During COVID-19 Document created by Ana Ladino MSW Candidate at Columbia School of Social Work
  • Senator Jessica Ramos’ Resource Manual:  Please click on the below image to go to the linked resource list document.

SPANISH - Resources

Haga clic en la imagen de abajo para ir al documento de recursos vinculado.


  1. Pueden textear FOOD al 726879.
  2. Luego, escoge su idioma y le explicará los próximos pasos.
  3. Le hará una serie de preguntas, por ejemplo, sobre el número de personas en su hogar. Después de poner su código postal, se le dará una lista de despensas de alimentos cercanas, y de horas en las que puede ir a recoger los alimentos.
  4. Simplemente tiene que hacer cita y confirmar que va a ir a recogerlos en su despensa local. Solo hacen falta unos minutos para apuntarse en Chatbox
  5. Ya puede ir caminando a recoger una bolsa de comestibles en una despensa cerca de su casa, sin tener que dar más información.

Mas recursos en español aqui.


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